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Old 11-07-2010, 03:26 PM   #1
Junior Member
Join Date: Sep 2008
Location: Northern California
Posts: 10
Default No activation, or account

I purchased Lost Horizon yesterday after setting up an account. The game downloaded without a hitch, but I didn't get a confirmation e-mail. Today, the website has no idea who I am - I am told there is no such user.

Maybe I mistyped or wrote down the wrong login information, but the transaction and download have both worked.

Any suggestions?
Nachtmusick is offline  
Old 11-09-2010, 07:58 AM   #2
Hopeful skeptic
Jackal's Avatar
Join Date: Sep 2003
Location: Toronto
Posts: 7,743

I can point this thread out to the shop guys, but did you already contact them directly through their support mail? That will probably be far faster. It's [email protected].
Jackal is offline  
Old 11-14-2010, 01:23 PM   #3
Adventure Shop
Damon's Avatar
Join Date: Oct 2007
Posts: 239

Hi Nachtmusick

Sorry for the delay, I've been sick the last few days.
Send me a PM with the email address used to purchase your game, and I'll resend the confirmation email with the activation code.

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