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Old 12-31-2009, 07:34 AM   #1
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Join Date: Nov 2006
Posts: 2
Cool No email at all when buying Runaway 3

Yesterday I bought Runaway 3 (A Twist of Fate) without creating an account and without using the download manager. The game and its patch are installed but the game requires a serial number to be started.

The problem is that I never received any serial number after my purchase, and since I didn't create an account I can't request it again, nor do I have any purchase number!
I used my normal "shop online" technique email address to buy the game:
[email protected]

This is a 100% valid email address, and the buying form didn't complain. I've tried logging in using the above address, as well as requesting a new password for it, to no avail. The money has been transferred.

How do I proceed?

Edit: I should add that I can log in to the shop just fine without the above trick, but neither this nor my previous (long time ago) purchase show up.

Edit 2: Got a very quick mail reply from support. The webshop software replaces "+" with " " (space), so the email address becomes invalid somehow. First time that happened, usually the trick either just works or the site claims that it´s an invalid address...

Last edited by Allan47; 01-01-2010 at 10:11 AM.
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Old 10-06-2010, 02:33 AM   #2
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Join Date: Mar 2010
Posts: 1
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This is a 100% valid email address, and the buying form didn't complain. I've tried logging in using the above address, as well as requesting a new password for it, to no avail. The money has been transferred.


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