I am getting the same problem. If I use the downloader, it fails soon into the download. Then, if I try downloading manually instead, I am having a similar problem as you, where one of the four files will not download, and I get a server problem.
The additional problem I have is that the shop no longer has an option to contact them via email, after the site re-organization. Should there not be a way to contact customer support, as there was in the past?
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