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Old 04-12-2011, 01:54 AM   #1
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Default Black Mirror 3 download link not working

I bought the game today, but one of the download links not working and I can't play the game wich i preordered days ago.

What's wrong?
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Old 04-12-2011, 02:20 AM   #2
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I am getting the same problem. If I use the downloader, it fails soon into the download. Then, if I try downloading manually instead, I am having a similar problem as you, where one of the four files will not download, and I get a server problem.

The additional problem I have is that the shop no longer has an option to contact them via email, after the site re-organization. Should there not be a way to contact customer support, as there was in the past?
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Old 04-12-2011, 02:41 AM   #3
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I contacted customer support through the support center but I haven't yet received a response. I am very disappointed with the service so far.
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Old 04-12-2011, 02:50 AM   #4
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I think I found the problem. The second download link is wrong. Compare it with the last two and rename it. I am already downloading the files without problems.
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Old 04-12-2011, 03:01 AM   #5
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Thank you for your suggestion, Baltadzhiev, and I will check my links too.

I still couldn't find a customer support email link on the site, though, and it is possible that I am looking in the wrong place for the link.
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Old 04-12-2011, 03:18 AM   #6
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I cannot see any way to rename the file. Files 1, 3, and 4 work fine, but file 2 does not. They are simply called "file1","file2", etc., and if the link works, a download option window opens, and in the case of file 2, no window opens, and I get an error. I cannot even see a website, or file name, which can be changed.
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Old 04-12-2011, 04:15 AM   #7
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It's easy. Copy the link location of any of the working files, put it in the address bar and just change it's name accordingly.

Example:

Change "http://yourdownloadlink/BM3-2.bin" to "http://yourdownloadlink/BM3-1.bin".

This method only works if you download the files manually.
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Old 04-12-2011, 04:21 AM   #8
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The link is fixed. Now you can download the game without problems.
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Old 04-12-2011, 04:38 AM   #9
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Thanks again, and you are correct!

I actually received a second email with the file links shortly after my last post, and file 2 works fine in that one. For some reason, it did not work in the original email I received providing the links. I am downloading file 2 right now, and have already downloaded the other files.
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Old 04-12-2011, 06:56 AM   #10
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I installed the game fine with these new links, and all is working great now.

I only wish that I had waited one more day, though, since now they are offering Black Mirror 2 FREE with the purchse of Black Mirror 2. I purchased both games yesterday at full price, and feel cheated out of a good deal. I guess it pays to wait.
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Old 04-16-2011, 12:45 PM   #11
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Thank you for advising us with a PM.
Our technical support managed to correct the link.

Thanks,
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