I have a record of your purchase of yesterday for The Longest Journey, but no record for the sale of this day.
If you have troubles downloading the game, please send an email to the support. They will answer you and resolve both of your issues...
Could you please restart your download, as it should be resolved with the downloader we provide.
There is nothing more that I can do at the moment.
I sincerely apologize for this trouble, and hopefuly everything should be cleared tomorrow.
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