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Old 05-04-2011, 04:59 AM   #31
Oliver341
Junior Member
 
Join Date: May 2011
Posts: 2
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I'm in the same situation too, ordered the BM2 & BM3 bundle, but the email only had a key for BM2.

I understand that things go wrong, but what I don't understand is why I have not had a reply from customer support in two days, other than the automated reply to say they have received my support request. Even a reply just to say they are investigating would be better than nothing.

Damon, please can you tell me why customer support are so slow in dealing with support requests?
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