Astounding tech support responses.
I found a moderately serious (but very specific) problem that they already had logged. I asked how long it had been logged. It had been on there since September 2005. When I asked why it still hadn't been fixed their response was that it
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Originally Posted by Tech Support
...had only been reported by beta testers.
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Remind me. What is beta testing for again? 
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No Nonsense Nonsonnets #43
Cold Topic
A thread most controversial, that’s what I want to start
Full of impassioned arguments, of posting from the heart
And for this stimulation all will be thankful to me
On come on everybody it won’t work if you agree
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