I think that is true Martin.
After all it is the developer vision and he has to have the pull and confidence to see it through without dilution of his origional vision. A decent project manager will be able to take all the opposing views and suggestions and select/reject ideas, but still maintain the end goal.
It's the same thing with any kind of project and it's a thin line that is so easy to screw up sending the project into a spiralling mess as you try to please everyone all the time.
The opposite approach also doesn't work as a blinkered "My way or the Highway" approach is liable to alienate staff and customers.
Feedback is essential at all points in a project to ensure success.
Feedback after the fact (Customer/fan) is also essential if you keep improving and offering the customer want to keep the existing customer base as well as try to attract new ones.
It's a judgement call which points you take into account, but you would probably look for the high similarities. I.e if 90% of opinions are saying the new look doesn't work it would suggest that a rethink is necessary.
Project Management what fun.
