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Originally Posted by Steve Ince
However, by being aware of comments that frequently arise from a number of different sources on various forums a designer is able to form a picture of what players in general are enjoying or hating. This can then allow you to develop your ideas with these things in mind.
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Completely true. However, that's just what the people who already play games (or that specific game or genre of games) think. If you want to broaden your audience, sometimes you have to look past what hardcore fans want. I know it's EXTREMLY risky and not many development teams can afford it, but sometimes taking risks is the only way to push things forward.
I think having a well constructed and constructive testing group from the very beggining of the project helps a lot. That way you can play with new ideas and see if they work or don't work very quickly.
Edit: Er, now that I've actually read the editorial, I guess that's also what Marek suggests.
