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Search: Posts Made By: Damon
Forum: Adventure Shop 09-29-2011, 06:45 AM
Replies: 4
Views: 1,492
Posted By Damon
Hmmmm, this is a strange one. Are you the only...

Hmmmm, this is a strange one.
Are you the only user of the computer where you installed the game?

Please make sure that you have admin rights on your account.

Damon
Forum: Adventure Shop 09-28-2011, 11:08 AM
Replies: 4
Views: 1,492
Posted By Damon
Hi Julesxo, This is strange effectively. Can...

Hi Julesxo,

This is strange effectively. Can you change manually the language on the paypal page?
I will report it to our tech people, and find out what is the issue.
Usually paypal language is...
Forum: Adventure Shop 08-08-2011, 02:54 AM
Replies: 8
Views: 4,384
Posted By Damon
Hello LouiseK, Thank you for letting us...

Hello LouiseK,

Thank you for letting us know.
Did you sent an email to our technical support?

This is the first time that we have a complaint on the package we are providing with this game. I...
Forum: Adventure Shop 05-19-2011, 09:44 AM
Replies: 2
Views: 2,010
Posted By Damon
Hello, Would you mind sharing the spec of...

Hello,

Would you mind sharing the spec of your system, as Dracula is supposed to run on most of computers.

Thanks
Forum: Adventure Shop 05-19-2011, 09:43 AM
Replies: 1
Views: 2,295
Posted By Damon
Hello, Have you tried to empty the cache +...

Hello,

Have you tried to empty the cache + cookies of your browser?
Where are you located, and have you been able to process purchases in the past?

Damon
Forum: Adventure Shop 05-19-2011, 09:42 AM
Replies: 3
Views: 2,136
Posted By Damon
The price difference between TAS and some titles...

The price difference between TAS and some titles on BFG is not of our decision. The price is set by the IP owner, and some do not accept us to sell their games at the same price as BFG.
Forum: Adventure Shop 05-19-2011, 09:41 AM
Replies: 3
Views: 2,136
Posted By Damon
Hi TalC2, The Adventure Shop is zipping all...

Hi TalC2,

The Adventure Shop is zipping all the files, but compared to BigFish Games we provide all games with ALL files, the exact same version as the boxed version.

BigFish is not using a...
Forum: Adventure Shop 05-04-2011, 08:31 AM
Replies: 33
Views: 5,528
Posted By Damon
Hi to all, Once again, we apologize for this...

Hi to all,

Once again, we apologize for this issue, and I am personally affected by this mistake.
I have been checking with our technical support, and they confirmed me that an email containing...
Forum: Adventure Shop 05-03-2011, 04:33 PM
Replies: 33
Views: 5,528
Posted By Damon
Hi to all, We sincerely apologize for this...

Hi to all,

We sincerely apologize for this issue.
our tech uproot was supposed to handle it today, as we identified the customers who did not received their activation key.

We will make it...
Forum: Adventure Shop 05-01-2011, 12:28 PM
Replies: 33
Views: 5,528
Posted By Damon
Hi, I just sent you a PM. Please let me...

Hi,

I just sent you a PM.
Please let me know if it works.

Damon
Forum: Adventure Shop 04-30-2011, 07:50 AM
Replies: 33
Views: 5,528
Posted By Damon
Brilliant ! Just received a confirmation...

Brilliant !

Just received a confirmation from Louise that it also worked for her !!!

Enjoy the game.

Damon
Forum: Adventure Shop 04-30-2011, 07:14 AM
Replies: 33
Views: 5,528
Posted By Damon
Both of you should now be in position to play the...

Both of you should now be in position to play the game.

Damon
Forum: Adventure Shop 04-30-2011, 05:01 AM
Replies: 33
Views: 5,528
Posted By Damon
Louise, Frenchie, I have sent you a PM. I...

Louise, Frenchie,

I have sent you a PM.
I need the email address you are currently using for your accounts on the Adventure Shop.

Thanks,

Damon
Forum: Adventure Shop 04-30-2011, 03:46 AM
Replies: 36
Views: 10,115
Posted By Damon
Louise, we are trying our best to serve our...

Louise, we are trying our best to serve our customers with the best service possible. I will not give any particular example, but be sure that I do my best to help our customers. You can reach me by...
Forum: Adventure Shop 04-30-2011, 03:40 AM
Replies: 36
Views: 10,115
Posted By Damon
I checked the numbers of newsletter being opened...

I checked the numbers of newsletter being opened since we changed the name... -35%

But we'll keep it this way ;-)

Damon
Forum: Adventure Shop 04-30-2011, 03:37 AM
Replies: 33
Views: 5,528
Posted By Damon
Hi This is not normal. The activation...

Hi

This is not normal.
The activation keys for BM2 and BM3 are different.

I just tried it on my own account and I resent the confirmation email with success.

Have you tried to access your...
Forum: Adventure Shop 04-30-2011, 03:29 AM
Replies: 2
Views: 1,726
Posted By Damon
Hi The offer ended on April 29, which was...

Hi

The offer ended on April 29, which was the official release date of Black Mirror in Europe.

Damon
Forum: Adventure Shop 04-27-2011, 08:40 AM
Replies: 9
Views: 2,694
Posted By Damon
I am glad to hear that everything is running...

I am glad to hear that everything is running smooth for you now !

Damon
Forum: Adventure Shop 04-21-2011, 11:10 PM
Replies: 9
Views: 2,694
Posted By Damon
I will ask technical support to get back to you...

I will ask technical support to get back to you personally, and to make things happen !!!!
Forum: Adventure Shop 04-21-2011, 11:10 PM
Replies: 7
Views: 2,667
Posted By Damon
Where are you located? Have you tried to use...

Where are you located?
Have you tried to use paypal instead of a credit card for your first purchase?
Forum: Adventure Shop 04-21-2011, 11:08 PM
Replies: 2
Views: 2,350
Posted By Damon
Hello, Could you please send a message to...

Hello,

Could you please send a message to our technical support.
Click on "Support" on the top right side of our portal.

Select "Activation", then the tab "Ask a Question".
Please leave your...
Forum: Adventure Shop 04-20-2011, 01:00 AM
Replies: 36
Views: 10,115
Posted By Damon
We'll make a try this friday, and we'll see if...

We'll make a try this friday, and we'll see if the newsletter is rejected by servers because of the sender name.

Damon
Forum: Adventure Shop 04-20-2011, 12:59 AM
Replies: 9
Views: 2,694
Posted By Damon
Hello, I will try to get an answer from our...

Hello,

I will try to get an answer from our tech support on this issue as it has been reported to us on seperate note.

Please send me your details by PM so I can take care of it.

Thanks,
...
Forum: Adventure Shop 04-20-2011, 12:58 AM
Replies: 7
Views: 2,667
Posted By Damon
Hi Sarnian, Could you send me the details of...

Hi Sarnian,

Could you send me the details of your current account in PM, and I will try to have it sorted out.

Have you flushed the cache of your browser?

Damon
Forum: Adventure Shop 04-18-2011, 02:16 AM
Replies: 2
Views: 2,488
Posted By Damon
You can simply change the language settings on...

You can simply change the language settings on the "payment page".
In any case, the payment will be processed in the currency you initially selected.

Damon
Showing results 1 to 25 of 239

 
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