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Home Adventure Forums Gaming Hint Requests and Technical Problems Sherlock Holmes vs Arsene Lupin won't run :(


 
 
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Old 11-18-2007, 10:40 AM   #1
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Join Date: Nov 2007
Location: UK
Posts: 58
Default Sherlock Holmes vs Arsene Lupin won't run :(

I just bought the game, downloaded it, installed it, entered the gamecode and selected that i have an active internet connection for activation.

When i click to run the program, however, my screen goes black as if it is opening the application but then i am taken back to desktop.

I can't get the game to run.

I downloaded the latest abode and directX 9 when prompted also...

I have contacted the customer support but thought maybe someone else could help me sooner

Can't attach my DxDiag because it exceeds the max file size but i have a kick ass spec

Thanks

Whoops on the title - no i am not Scottish
LouiseK is offline  
Old 11-19-2007, 10:23 AM   #2
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Join Date: Sep 2003
Posts: 3,138
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This problem is likely related to the game or your hardware, and not the download itself, but if you bought it from Adventure Shop then I believe their customer support has already gotten back to you. Hope you are able to solve the problem!
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