"A large number of requests prevents us from accessing your account"
 

I've been given this message the last three days when I've tried to get a new e-mail with the validation code for my purchase (the Awakened).

My pc had to be sent in for repair some months ago, and I lost all my e-mails then. I thought I had taken a back-up copy, but it appears I haven't. So I installed the game on Saturday, wanting to play it (I had a back-up copy of that) but as I said, I haven't been able to get through on my account page.

I would really like to play this game, so I would like some idea of how long it will take before you can access my account, and if there's another way for me to get hold of the validation code.

-Panthera

Hello Panthera,

Please send me the email address used for purchasing the game in a private message.
I will investigate and get back to you ASAP.

Thanks,

Hi Damon

I've still not received a message, am I just thick and don't understand how to get this message, or is something wrong? I tried pming you too. I'm very sure I've given you the right e-mail address, and that I registered under that address. I hope nothing is wrong and that I can play the game soon.

-Panthera

I have been confirmed by the tech support that your activation key is still valid.
They ansewered you by mail yesterday.

Thanks,

Thank you Damon, I've got it now :)