Please excuse us for the late reply

Adventure Shop Customer Support · 09-01-2008, 06:41 AM

Hi,

Here is the Adventure Shop Customer Support. Due to mail server problems, we had a huge backlog to clear. The problem is now solved, and we have answered to all mails.

It would not be any problem in the future.

Please excuse us for the inconvenience.

Regards,

Christophe F.
Customer Support Manager

misslilo · 09-01-2008, 08:10 AM

Hey, thanks for coming aboard telling us.

Will be nice to know for those, that had problems.

ShaggyMia · 09-02-2008, 07:34 AM

Thank you very much Christophe. The information you sent to me yesterday was very clear and helped me successfully install and play Still Life (I ordered the Still Live-Post Mortem pack).

Adventure Shop Customer Support · 09-02-2008, 07:53 AM

@misslilo : It is quite normal for us to warn in order to maintain our customer relationship to a high level, and to apologize when a something bad happened.

@ShaggyMia: You're welcome

Don't hesitate in the future to write to our Customer Support if you have any questions. We are here to help you

09-01-2008, 06:41 AM	#1
Adventure Shop Customer Support Junior Member Join Date: Sep 2008 Posts: 2	Please excuse us for the late reply Hi, Here is the Adventure Shop Customer Support. Due to mail server problems, we had a huge backlog to clear. The problem is now solved, and we have answered to all mails. It would not be any problem in the future. Please excuse us for the inconvenience. Regards, Christophe F. Customer Support Manager Share Share this post on Twitter Last edited by Adventure Shop Customer Support; 09-01-2008 at 07:08 AM.

09-01-2008, 08:10 AM	#2
misslilo Caffein Queen Join Date: Sep 2007 Location: Land of Hamlet Posts: 712	Hey, thanks for coming aboard telling us. Will be nice to know for those, that had problems. Share Share this post on Twitter __________________ "You cannot escape your past, but you can make your future" - Diana Melkumova Now Playing: World Of Warcraft (US) Recently Finished: Too many Casual games Waiting for: Lost Horizon + Gray Matter

09-02-2008, 07:34 AM	#3
ShaggyMia Junior Member Join Date: May 2008 Posts: 22	Thanks! Thank you very much Christophe. The information you sent to me yesterday was very clear and helped me successfully install and play Still Life (I ordered the Still Live-Post Mortem pack). Share Share this post on Twitter

09-02-2008, 07:53 AM	#4
Adventure Shop Customer Support Junior Member Join Date: Sep 2008 Posts: 2	You're welcome @misslilo : It is quite normal for us to warn in order to maintain our customer relationship to a high level, and to apologize when a something bad happened. @ShaggyMia: You're welcome Don't hesitate in the future to write to our Customer Support if you have any questions. We are here to help you Share Share this post on Twitter

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