I decided to go with past tense in Scratches because it had a poetic feel to it, as if the protagonist was narrating a story that occurred a long time ago. It was also fitting with his profession as a writer.
Can lead to weird moments though and it's often hard to get right. I know it felt strange to many players. Also, I don't think you should mix past and present tenses unless there's a distinct role of a narrator (which could be the protagonist or someone else), telling his or her angle of the story in very specific moments, for example during cutscenes. Otherwise it can be confusing and probably not relevant.
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