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Annacat · 01-17-2012, 12:23 PM

I chose Darkling Room, for a couple of reasons.

For one thing, I consistently enjoy the games Darkling Room produces. I find they have high production quality, and interesting plots and challenges.

At least as important in why I made that choice, though, is that Darkling Room has consistently provided me with excellent customer service. I've always gotten a fast personal response when I've asked them a question, and the one time I had a problem with a game - even though it was my own mistake that caused it - they made it right for me without any runaround.

Knowing that if I have an issue, it is likely to be resolved quickly and easily with them, makes me very comfortable with buying their products again in the future.

01-17-2012, 12:23 PM	#13
Annacat Myst-loving person Join Date: Apr 2009 Posts: 78	I chose Darkling Room, for a couple of reasons. For one thing, I consistently enjoy the games Darkling Room produces. I find they have high production quality, and interesting plots and challenges. At least as important in why I made that choice, though, is that Darkling Room has consistently provided me with excellent customer service. I've always gotten a fast personal response when I've asked them a question, and the one time I had a problem with a game - even though it was my own mistake that caused it - they made it right for me without any runaround. Knowing that if I have an issue, it is likely to be resolved quickly and easily with them, makes me very comfortable with buying their products again in the future.