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Old 04-06-2011, 10:00 AM   #22
Jackal
Hopeful skeptic
 
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Join Date: Sep 2003
Location: Toronto
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Quote:
Originally Posted by mrLOL View Post
All PR heads are subscribed to automatic google search-term so whenever someone writes "LaceMamba" and the google-bot finds it it will automatically send that to the PR head of that company,
THAT's why you get a reply when you ask here publicly.
They responded because I personally alerted Claas to the existence of this thread. And by all accounts so far, seem to have done everything they can to make up for the problem and then some.

Assuming a company is just sitting around knowingly not responding to complaints is ridiculous. And both contact form glitches and spam filters are real problems. They may be conveniently over-blamed, but we've experienced issues with each. Every mail I write to Wadjet Eye Games ends up in their spam folder for some unknown reason, and an email from one of my own staff writers ended up in mine just last week. It happens.
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