Adventure Forums - View Single Post - Lace Mamba customer service
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Old 04-05-2011, 02:07 AM   #9
Senior Member
Join Date: Aug 2006
Location: Lund, Sweden
Posts: 301

Originally Posted by Weare6 View Post
Good customer service is rare these days.
Is it, though? I usually get better service from sellers at ebay. I doubt that an on-line store that doesn't put priority in customer support can be successful for long. There is always competition.

Originally Posted by mart View Post
Tell them in your email that you can pose your questions on their Facebook page (mentioned on their site), but prefer e-mails.
After this message the problem was solved for me within a day.
That's actually pretty clever, although sad that you had to resort to a trick like that.
harald is offline