Adventure Forums - View Single Post - Lace Mamba customer service
View Single Post
Old 04-05-2011, 02:07 AM   #9
harald
Senior Member
 
Join Date: Aug 2006
Location: Lund, Sweden
Posts: 301
Default

Quote:
Originally Posted by Weare6 View Post
Good customer service is rare these days.
Is it, though? I usually get better service from sellers at ebay. I doubt that an on-line store that doesn't put priority in customer support can be successful for long. There is always competition.

Quote:
Originally Posted by mart View Post
Tell them in your email that you can pose your questions on their Facebook page (mentioned on their site), but prefer e-mails.
After this message the problem was solved for me within a day.
That's actually pretty clever, although sad that you had to resort to a trick like that.
harald is offline