Quote:
Originally Posted by Weare6
Good customer service is rare these days.
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Is it, though? I usually get better service from sellers at ebay. I doubt that an on-line store that doesn't put priority in customer support can be successful for long. There is always competition.
Quote:
Originally Posted by mart
Tell them in your email that you can pose your questions on their Facebook page (mentioned on their site), but prefer e-mails.
After this message the problem was solved for me within a day.
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That's actually pretty clever, although sad that you had to resort to a trick like that.
