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smulan · 04-04-2011, 02:43 AM

I'm one of the adventuregamers who preordered and payed for Gray Matter from the publisher Lace Mamba as early as in august last year. As a part to support the publishing of a new Jane Jensen game. The game is on the market since one month. Still I haven't got my copy. What's bothering me more is that Lace Mamba doesn't even answer my emails regarding this. Despite me presenting verification for the purchase. This is frustrating to say the least. And indeed bad if not inexistent customer service.

04-04-2011, 02:43 AM	#1
smulan Senior Member Join Date: Oct 2006 Posts: 182	Lace Mamba customer service I'm one of the adventuregamers who preordered and payed for Gray Matter from the publisher Lace Mamba as early as in august last year. As a part to support the publishing of a new Jane Jensen game. The game is on the market since one month. Still I haven't got my copy. What's bothering me more is that Lace Mamba doesn't even answer my emails regarding this. Despite me presenting verification for the purchase. This is frustrating to say the least. And indeed bad if not inexistent customer service.