Since "fast and/or efficient service" seems to be pretty difficult to obtain from this company, I figured I'd post the last e-mail I sent along with the reference number so as to avoid any more nonsensical delays.
The reference number regarding this issue is 28860-1246136032.
The last email sent is copied below.
"While I did receive your confirmation email for registering the
account, I have yet to receive any confirmation for you receiving my
payment, and I have been unable to download the game for your website,
yet you have charged $40 to my credit card. This is extremely
frustrating. I no longer wish to make this purchase through your
website and would like a refund in full.
I am sure you are able to see the activity of my newly created account
and see that I have not downloaded anything from your website, so I
trust that refunding my money will not be an issue since I received
absolutely nothing for my money, and you did, in fact, charge me more
than I ever authorized."
Thank you.
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