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Old 01-24-2008, 07:17 PM   #1
Teeyay
Junior Member
 
Join Date: Jan 2008
Posts: 2
Unhappy Turnaround for Response

Hi,

I'm new to this site and was wondering how long it takes to receive a response to from the customer support department. I purchased a game on Friday January 18, 2008, and had a problem with installation. I sent my email to:

[email protected]

on the same day and, as of today (a week later), have not received a response. I just wanted to know if I should burn another download allowance because the installation said my source file was corrupted, or if there was some other action that needed to take place. I was expecting to be able to play my game, Syberia II a week ago. Please advise.
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