Hi,
I'm new to this site and was wondering how long it takes to receive a response to from the customer support department. I purchased a game on Friday January 18, 2008, and had a problem with installation. I sent my email to:
[email protected]
on the same day and, as of today (a week later), have not received a response. I just wanted to know if I should burn another download allowance because the installation said my source file was corrupted, or if there was some other action that needed to take place. I was expecting to be able to play my game, Syberia II a week ago. Please advise.